+
 
   
 
               
  Till SEVERUS CONSULTING  
 
 
  Till SEVERUS CONSULTING    
 
     
   
  SERVICEKURS  
  SERVICETABBAR  
  TEKNIK  
     
     
     
 
 
 

 

Kommunikation innebär i detta sammanhang  överförande av information, idéer och attityder mellan människor.

 

YOU KNOW ME. I'm a nice person. When I get lousy service, I never complain, I never kick, I never criticize and I wouldn't dream of making a scene.

I'm one of those nice customers. And I'll tell you what else I am. I'm the customer who doesn't come back. I take whatever you hand out, because I know I'm not coming back. I could tell you off and feel better, but in the long run, it's better to just leave quietly.

You see, a nice customer like me, multiplied by others like me, can bring a business to its knees. There are plenty of us. When we get pushed far enough, we go to one of your competitors.

                                                                  

 
   
 
SEVERUS AB  -  ARBRÅ  -  SWEDEN