+
 
   
 
               
  Till SEVERUS CONSULTING  
 
 
  Till SEVERUS CONSULTING    
 
     
   
  SERVICEKURS  
  SERVICETABBAR  
  TEKNIK  
     
     
     
 
 
 

 

Kommunikation innebär i detta sammanhang  överförande av information, idéer och attityder mellan människor.

 

YOU KNOW ME. I`m a nice person. When I get lousy service, I never complain, I never kick, I never criticize and I wouldn`t dream of making a scene.

I`m one of those nice costumers. And I`ll tell you what else I am. I`m the customer who doesn`t come back. I take whatever you hand out, because I know I`m not coming back. I could tell you off and feel better, but in the long run, it`s better to just leave quietly.

You see, a nice customer like me, multiplied by others like me, can bring a business to its knees. There are plenty of us.When we get pushed far enough, we go to one of your competitors.

 

 
   
 
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